Help Center

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Enhanced Exclusivity
Premium Membership FAQs
Making the most of Events. Not all corporate health fairs are the same
Available doTERRA Markets
Premium Membership
US Health & Wellness Professionals
US Corporate Health Fair City Directories
Email Template
What happens if I cancel my membership?
$1000 should be added to HFC's Charter Membership's Price
Could $526k in revenue be generated from a $349 HFC Charter Membership?
How to Get the Most Out of Your HFC Charter Membership
Checkout HFC’s Chiropractors Who Are Charter Members and Learn From Them
What's the difference between a basic and premium ad?
How do I update my credit card?
Referral Email Template
Kyle's Story as a Health Fair Exhibitor
Second Chance Email
Manage your Ratings and Reviews
Request a Rating and Review
Follow-up Message
When are they going to start approving vendors for the health fair?
Who is in the health fair?
Am I going to be the exclusive or ONLY vendor of my kind in the health fair?
Cancelation Number - What is this?
How do I follow up?
How do I stop getting so many emails?
How do I cancel my account?
I forgot my password
How do I get into the health fair?
How do I sign up?
Survey - should I do it?
Raffle prize - what should I do with it?
What host like to see from the vendors attending their health fair
Soliciting
Vendor set up time
How many employees will I see?
Wifi and Electricity - Can I get it at the health fair?
Will food be provided at the health fair?
Will I receive a reminder or parking instructions prior to arriving?
What are “Offerings"?
How do I get a good booth photo?
I received a rating or review I feel is unjust or incorrect.
How do I make my vendor profile stand out?
Can we provide flu shots?
I have a question about the companies insurance
Is the health fair still happening?
Do I need to do anything after joining the list?
Am I in the health fair?
What's my status in the health fair?
What's the difference between the free and paid ad options?
How do I join vendor lists for different health fairs?
Can someone please call me?
How is HFC Different for Exhibitors and Vendors?
What's the cost?
I can't login / I forgot my password
How do I create a vendor profile on HFC?

Hosts

An Employee How-to Guide for Using the HFC Virtual App
How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Avoid Picking Duplicate Vendors
How to get started on HFC
"Share HFC" Email Template
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Can I use HFC for multiple office locations?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
Vendors aren't showing up
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
How can I postpone or reschedule my health fair
I need to cancel my health fair
How do I promote my event?
I forgot my password
I can't log in
How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?
What does HFC not provide (like, do you staff my event)?
How Do I Select Vendors / Exhibitors For My Health Fair??
What's expected of me?
How long should I wait to list my health fair?
How do I get my event flyer?
No shows
How do I list my health fair?
How Does HFC Vet Health Fair Vendors & Exhibitors?
Does HFC charge vendors?
Will HFC charge my vendors?
How does HFC make money?
What's the cost to use Health Fair Connections?
Why Should My Health Fair Exhibitors Register via HFC?
How Can I Get More Health Fair Vendors and Exhibitors via HFC?
HFC behind the scenes
Tips for accommodating vendors
My offerings workshops lunch n learns 2

What are “Offerings"?

Posted on Saturday November 12 2016

Wellness Workshops, Lunch'n'Learns, Screenings (aka "offerings")“Offerings” are your corporate wellness offerings like workshops, lunch'n'learns, screenings, classes and etc. Inside your dashboard, the "Offerings" section is where you can create and list any screenings or workshops (lunch'n learns, presentations, and etc.) for host companies to find and book for their employees. If a corporation books one of your offerings, your organization will be able to come on site and educate their employees. If you have offerings for corporations, it’s wise to go ahead and set these up as we'll be pr...

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How do I handle the employee raffle?

Posted on Saturday November 12 2016

How to handle the Employee Health Fair Raffle Here's the best way to handle the employee raffle:We recommend collecting the raffle prizes from all vendors and putting them on the head / registration table to entice the employees to come through the health fair.Employees can get into the raffle as they enter the health fair by putting their name on a raffle ticket and dropping it into the raffle bucket/bowl -- OR -- by picking up an attendance ticket, carrying it around to get vendor's initials, and dropping the attendance ticket back off at the front desk.If you do not want to have a head /...

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What materials do I need on the day of the health fair?

Posted on Friday November 11 2016

Health Fair MaterialsLet's start by stating the obvious: be sure you have the correct amount of tables and chairs based on the number of vendors you have selected.Once tables and chairs are locked down, it’s recommended to have the following on hand the day of your health fair:vendor table cards tapescissorsraffle ticketsclipboardspenswifi password (if available)a couple of mini trash cans on handVendor detail sheetCouple extra chairs and tables (just in case)Having on all this on deck is going to make the setup process smooth and easy.The HFC Team has been to hundreds of health fairs and f...

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Special request

What vendor special request arise on the day of the health fair?

Posted on Friday November 11 2016

Health Fair Vendor Needs and Special RequestOut of 10, 12, 15 vendors that you may have registered fro your health fair - expect a few of them to have request on the day of your health fair. If you have more vendors than that, you say 30 vendors, you can double the amount of request especially if you have food, smoothie, screening, and like vendors. Here are a few of the typical request Health Fair Connections Host (HR teams and benefit pros) receive on the day of their health fair from vendors:Small trash can (although, a few vendors might need a large trashcan)Extra table or chairMore roo...

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What does HFC not provide (like, do you staff my event)?

Posted on Friday November 11 2016

Health Fair Connections (HFC) is a tech platform and is no longer and event planning company as of December 31st of 2015. No need to fret. We have made health fair planning, vendor securement, health fair promotions, and so many things better and more transparent for you.So trust us, it's for the best!You still get all the benefits and pay nothing. And this time, over 80% of the vendors in your health fair also don't pay a dime :) Cool, huh?However, we want to be transparent, so see below what HFC does not offer: Health Fair VenueHR managers and benefits professionals who are hosting a heal...

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How Do I Select Vendors / Exhibitors For My Health Fair??

Posted on Friday November 11 2016

Once you list your health fair on HFC's platform, vendors & exhibitors are notified within a 25-mile radius of your health fair and are informed of the opportunity to join your interested vendor list, hoping you'll select them to attend your health fair.Vendors will then go through the vetting process (check out this post: How Does HFC Vet Vendors & Exhibitors?) to join your interested list. The only thing left is for you to review them and "online shop" for your health fair vendors! See where you can do this from your dashboard below: So, here are the three actions you can take for...

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Whats expected of me with text

What's expected of me?

Posted on Friday November 11 2016

No need to feel overwhelmed, as there only a few key things required on your end - meaning, the 5-10% of the planning process HFC can't automate for you. Aside from creating a profile on HFC and listing your health fair, here's what's needed from you:Secure the health fair venue, tables, and chairsApprove or deny vendors by the date you chose when listing your health fair - try not leave them wondering if they are in or notPromote your health fair - you can download your automated event flyer from HFC to helpSend your parking/info email via the "Messages" section in your dashboard - you can...

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How long should I wait to list my health fair?

Posted on Friday November 11 2016

It all depends…One rule of thumb: the more time, the better. If you’re in a metro area where Health Fair Connections (HFC) has an active vendor base, 30 days. You could honestly list your health fair sooner, but think about it, you have to be considerate of the vendors time constraints and realize most of them might have appointments booked. If you’re in a rural area and unsure HFC has a vendor base (or say HFC doesn’t have a vendor base - it’s best to list your health fair at least 75 days out, this way, HFC can build a vendor base and have time to reach out to vendors in the closest metro...

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How do I get my event flyer?

Posted on Friday November 11 2016

Free Health Fair Event FlyerOne day later or 24 hrs after creating a health fair, an event flyer will be emailed to you. If you would like to download your event flyer the moment the health fair is approved, you can go inside your dashboard and download it. You can also customize your event flyer inside your dashboard to make it read like you would like.

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Confirm your attendance email

No shows

Posted on Friday November 11 2016

Health Fair Connections' (HFC's) platform does a lot behind the scenes that you don't see :-) If you want to read more, click here: https://app.healthfairconnections.com/help/host/hfc-support/hfc-behind-the-scenes HFC will email all registered vendors at least 3 times asking them to click a button to confirm their attendance in the health fair. If a vendor has yet to confirm their attendance, vendors will then be sent a text message asking them to confirm their attendance.HFC also warns vendors they’ll receive a $50 no show fee if they don’t cancel within 15 days (we've added 5 days from wh...

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