Help Center

Behind the Scenes

HFC behind the scenes

Vendors

How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
How Do I Select Vendors / Exhibitors For My Health Fair??
No shows
How Does HFC Vet Health Fair Vendors & Exhibitors?
Why Should My Health Fair Exhibitors Register via HFC?
How Can I Get More Health Fair Vendors and Exhibitors via HFC?
Tips for accommodating vendors

Cost

Does HFC charge vendors?
Will HFC charge my vendors?
How does HFC make money?
What's the cost to use Health Fair Connections?

Getting Started

How long should I wait to list my health fair?

Promotions

How do I promote my event?
How do I get my event flyer?

To dos

What does HFC not provide (like, do you staff my event)?
What's expected of me?

Day of the Health Fair

Vendors aren't showing up
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?

Team Members

How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?

Account

I forgot my password
I can't log in

Cancelation or Postponement

How can I postpone or reschedule my health fair
I need to cancel my health fair

Multiple Locations

Can I use HFC for multiple office locations?

Share HFC

"Share HFC" Email Template

I forgot my password


Posted on Sunday November 13 2016

Click the forgot password link on the log in page.

Here's the direct link to where the forgot password link takes you: https://app.healthfairconnections.com/users/password/new

Once you click "send me reset password instructions", it will send you an email. If you don't see it in your email, make sure you check your SPAM.

Once you click the email link, it will take you to a reset your password page, then you'll enter a new password. Once you enter new password, you'll be able to log in. Make sure you're using a modern web browser, that way all elements are displayed. 

Have more questions?

Contact Us