Help Center

Vendors

Enhanced Exclusivity
Premium Membership FAQs
Making the most of Events. Not all corporate health fairs are the same
Available doTERRA Markets
Premium Membership
US Health & Wellness Professionals
US Corporate Health Fair City Directories
Email Template
What happens if I cancel my membership?
$1000 should be added to HFC's Charter Membership's Price
Could $526k in revenue be generated from a $349 HFC Charter Membership?
How to Get the Most Out of Your HFC Charter Membership
Checkout HFC’s Chiropractors Who Are Charter Members and Learn From Them
What's the difference between a basic and premium ad?
How do I update my credit card?
Referral Email Template
Kyle's Story as a Health Fair Exhibitor
Second Chance Email
Manage your Ratings and Reviews
Request a Rating and Review
Follow-up Message
When are they going to start approving vendors for the health fair?
Who is in the health fair?
Am I going to be the exclusive or ONLY vendor of my kind in the health fair?
Cancelation Number - What is this?
How do I follow up?
How do I stop getting so many emails?
How do I cancel my account?
I forgot my password
How do I get into the health fair?
How do I sign up?
Survey - should I do it?
Raffle prize - what should I do with it?
What host like to see from the vendors attending their health fair
Soliciting
Vendor set up time
How many employees will I see?
Wifi and Electricity - Can I get it at the health fair?
Will food be provided at the health fair?
Will I receive a reminder or parking instructions prior to arriving?
What are “Offerings"?
How do I get a good booth photo?
I received a rating or review I feel is unjust or incorrect.
How do I make my vendor profile stand out?
Can we provide flu shots?
I have a question about the companies insurance
Is the health fair still happening?
Do I need to do anything after joining the list?
Am I in the health fair?
What's my status in the health fair?
What's the difference between the free and paid ad options?
How do I join vendor lists for different health fairs?
Can someone please call me?
How is HFC Different for Exhibitors and Vendors?
What's the cost?
I can't login / I forgot my password
How do I create a vendor profile on HFC?

Hosts

An Employee How-to Guide for Using the HFC Virtual App
How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Avoid Picking Duplicate Vendors
How to get started on HFC
"Share HFC" Email Template
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Can I use HFC for multiple office locations?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
Vendors aren't showing up
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
How can I postpone or reschedule my health fair
I need to cancel my health fair
How do I promote my event?
I forgot my password
I can't log in
How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?
What does HFC not provide (like, do you staff my event)?
How Do I Select Vendors / Exhibitors For My Health Fair??
What's expected of me?
How long should I wait to list my health fair?
How do I get my event flyer?
No shows
How do I list my health fair?
How Does HFC Vet Health Fair Vendors & Exhibitors?
Does HFC charge vendors?
Will HFC charge my vendors?
How does HFC make money?
What's the cost to use Health Fair Connections?
Why Should My Health Fair Exhibitors Register via HFC?
How Can I Get More Health Fair Vendors and Exhibitors via HFC?
HFC behind the scenes
Tips for accommodating vendors
Promotions

How do I promote my event?

Posted on Sunday November 13 2016

You can use the following tactics and tips to promote your health fair. Post health fair flyersSend a calendar invite to all employeesPut poster boards up around the buildingSend a cheerleader around to speak with employees about their health fairHave the CEO, CFO, VP of HR send an email to all employees regarding attending the health fairMake announcements at company wide meetings about the health fair Deploy HFC's RSVP Splash Page (coming soon)Regardless, you should start promoting your health fair soon as possible and it all starts with creating your health fair. Once your health fair is...

Read More



Can't log in

I forgot my password

Posted on Sunday November 13 2016

Click the forgot password link on the log in page. Here's the direct link to where the forgot password link takes you: https://app.healthfairconnections.com/users/password/newOnce you click "send me reset password instructions", it will send you an email. If you don't see it in your email, make sure you check your SPAM. Once you click the email link, it will take you to a reset your password page, then you'll enter a new password. Once you enter new password, you'll be able to log in. Make sure you're using a modern web browser, that way all elements are displayed. 

Read More



Can't log in

I can't log in

Posted on Sunday November 13 2016

If you've forgotten your password or are having trouble logging in to your Health Fair Connections (HFC) account, visit: https://app.healthfairconnections.com/users/password/newEnter the email address you use for HFC, and you'll be emailed a link to reset your password. If you don't receive the email, check your spam. If you'd like to update or change your password, go through the same process. Make sure you're using a modern web browser to all elements on the web page are displayed.  

Read More



Invite brokers and carriers

How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?

Posted on Sunday November 13 2016

You can invite them once you create your health fair on the next page in the flow. If your benefits broker is helping you or managing your employee health fair, they're considered your team members - so invite them in the team members page that will be displayed to you after creating a health fair. You can also invite your broker and carrier via your health fair dashboard in the invite section. Just copy and paste their email, then click invite. It's that easy. 

Read More



Invite brokers and carriers

How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?

Posted on Sunday November 13 2016

After you create a health fair, on the following pages, you'll see a page dedicated to inviting your team members (fellow HR managers and benefits folks that work at your company). You can also do this inside your health fair dashboard, after going through the health fair creation flow. All you have to do is copy and past their emails, and click invite. It's that simple! :) At that point, they'll have the same transparency as you do. 

Read More



Happy tooth

How do I follow up?

Posted on Sunday November 13 2016

Health Fair Connections (HFC) gives you a premium, paid option to follow up with the host. Even if you have the host email, this is still a good option to pay for as it gives you another touchpoint to get in with the host allowing you to showcase your offerings. For most vendors, it's to their benefit to get back onsite at the corporation that hosted the health fair, this way, as a vendor, they can generate additional revenue. There is value here and HFC has chosen to charge a small fee for the follow up to support HFC's ecosystem. For each health fair, we only give 5 vendors (first come, f...

Read More



To many emails

How do I stop getting so many emails?

Posted on Sunday November 13 2016

Unfortunately (and we don't like to use the word, unfortunately), the only way to stop receiving emails as of this point is to cancel your Health Fair Connections (HFC) account :(If you would like to do that, contact, support@healthfairconnections.comVersus doing that, I recommend deleting certain emails you deem as not important for the time being, because you could miss out on emails like:Complete your registration Host sent you a messageHealth fair has been canceledWeekly event status emailand moreYou could receive a poor rating and review from the host, because you missed communication....

Read More



Vendor thumbnail

How do I cancel my account?

Posted on Sunday November 13 2016

Use the contact link at the bottom of this page to let us know you'd like to cancel your account. Health Fair Connections (HFC) is a lean start up that's trying to break through barriers, so it's important to us to know why you're canceling. It would be of great help if you could let us know why you're canceling and your honest feelings about HFC. If you would be so kind to do that, that would be awesome. We promise to not pester you with questions or phone calls after you do, unless you'd like to connect to give us more info. 

Read More



Vendor thumbnail

I forgot my password

Posted on Sunday November 13 2016

Click the forgot password link on the log in page. Here's the direct link to where the forgot password link takes you: https://app.healthfairconnections.com/users/password/newOnce you click "send me reset password instructions", it will send you an email. If you don't see it in your email, make sure you check your SPAM. Once you click the email link, it will take you to a reset your password page, then you'll enter a new password. Once you enter new password, you'll be able to log in. 

Read More



You have to be selected

How do I get into the health fair?

Posted on Sunday November 13 2016

As you can see above in the snapshot of a host's dashboard, you have to be selected to attend by the host (aka someone from the HR team) at the organization/company hosting the health/wellness fair.Meaning, you can't just get on the interested vendor list and assume you're going to be able to attend the health/wellness fair.Make sense?We'll explain.The process works by you first, going to the event page and clicking, "join list of interested vendors."This list of interested vendors is the list the host will review and select the vendors they want attending their health/wellness fair.By the ...

Read More