Help Center

Behind the Scenes

HFC behind the scenes

Vendors

How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
How Do I Select Vendors / Exhibitors For My Health Fair??
No shows
How Does HFC Vet Health Fair Vendors & Exhibitors?
Why Should My Health Fair Exhibitors Register via HFC?
How Can I Get More Health Fair Vendors and Exhibitors via HFC?
Tips for accommodating vendors

Cost

Does HFC charge vendors?
Will HFC charge my vendors?
How does HFC make money?
What's the cost to use Health Fair Connections?

Getting Started

How long should I wait to list my health fair?

Promotions

How do I promote my event?
How do I get my event flyer?

To dos

What does HFC not provide (like, do you staff my event)?
What's expected of me?

Day of the Health Fair

Vendors aren't showing up
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?

Team Members

How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?

Account

I forgot my password
I can't log in

Cancelation or Postponement

How can I postpone or reschedule my health fair
I need to cancel my health fair

Multiple Locations

Can I use HFC for multiple office locations?

Share HFC

"Share HFC" Email Template

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Posted on Friday November 11 2016

Health Fair Connections' (HFC's) platform does a lot behind the scenes that you don't see :-) If you want to read more, click here: https://app.healthfairconnections.com/help/host/hfc-support/hfc-behind-the-scenes

HFC will email all registered vendors at least 3 times asking them to click a button to confirm their attendance in the health fair. If a vendor has yet to confirm their attendance, vendors will then be sent a text message asking them to confirm their attendance.


HFC also warns vendors they’ll receive a $50 no show fee if they don’t cancel within 15 days (we've added 5 days from what you see above and we no longer charge for booth fees). HFC has a credit system for vendors that allows them to accrue monetary credits if they did do a premium ad (much different than a booth fee). If the vendor has any credits, our system will deduct $50 worth and if the vendor doesn’t, it will put them in a negative credit balance.

Curious how HFC makes money? Check out this link: https://app.healthfairconnections.com/help/host/cost/how-does-hfc-make-money




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