Vendor Help Center

Account

How do I update my credit card?
How do I stop getting so many emails?
How do I cancel my account?
I forgot my password
I can't login / I forgot my password
How do I create a vendor profile on HFC?

Joining the list

What's the difference between a basic and premium ad?
Do I need to do anything after joining the list?
What's the difference between the free and paid ad options?
How do I join vendor lists for different health fairs?

Status

When are they going to start approving vendors for the health fair?
Is the health fair still happening?
Am I in the health fair?
What's my status in the health fair?

Profile

Cancelation Number - What is this?
How do I get a good booth photo?
How do I make my vendor profile stand out?

Ratings and Reviews

I received a rating or review I feel is unjust or incorrect.

Day of the Health Fair

Kyle's Story as a Health Fair Exhibitor
Raffle prize - what should I do with it?
What host like to see from the vendors attending their health fair
Vendor set up time
Wifi and Electricity - Can I get it at the health fair?
Will food be provided at the health fair?
Will I receive a reminder or parking instructions prior to arriving?

Other Questions

Who is in the health fair?
Am I going to be the exclusive or ONLY vendor of my kind in the health fair?
Survey - should I do it?
Soliciting
How many employees will I see?
Can we provide flu shots?
I have a question about the companies insurance

Offerings (workshops, screenings, and etc.)

What are “Offerings"?

After the health fair

How do I follow up?

Getting Started

How do I get into the health fair?
How do I sign up?
Can someone please call me?
How is HFC Different for Exhibitors and Vendors?
What's the cost?

Features

Second Chance Email
Manage your Ratings and Reviews
Request a Rating and Review
Follow-up Message

Host

Exhibitors - How HFC Works for Health Fair Host (aka HR managers and Benefits Pros).

Charter Membership

What happens if I cancel my membership?
$1000 should be added to HFC's Charter Membership's Price
Could $526k in revenue be generated from a $349 HFC Charter Membership?
How to Get the Most Out of Your HFC Charter Membership
Checkout HFC’s Chiropractors Who Are Charter Members and Learn From Them
FAQ on HFC's Vendor Charter Membership

Referral

Referral Compensation Options
US Health & Wellness Professionals
US Corporate Health Fair City Directories
Email Template

Premium Membership

HFC's Annual Membership

Can someone please call me?


Posted on Monday November 7 2016



Unfortunately, at this time, we do not have the capacity to handle phone calls.  

But in all honesty, there is no need to call us, as you’ll soon see :)

You're able to find the answers to 98% of the questions you might have in the help posts (you're reading one right now) located on HFC's Vendor Help Center page.


See below..



However, if you have a particular question you can not get answered at HFC's Vendor Help Center, you always have access to the contact us form located at the bottom of the screen.

If you message us, we’ll try to get back to you within 36-48 hrs.


Now, please remember...


Just because you can't directly contact HFC does not mean you can find and message/call the contact for the company hosting the health fair with your questions.

These companies are using HFC's platform to help streamline and make the planning process much easier on them. They don't want to have "outside" conversations by phone or email about their health/wellness fair.

If we do receive complaints from a hosting company, we'll have no choice but to remove you from the platform and stop all notifications about future health fairs :(


Please don't make us do that!


So, we encourage you to take a few mins and read/scan through the help posts on HFC's Vendor Help Center, and we assure you that you’ll be able to understand everything.

If we're missing something, please let us know.

Hope this helps!




Have more questions?

Contact Us