Help Center

Vendors

Enhanced Exclusivity
Premium Membership FAQs
Making the most of Events. Not all corporate health fairs are the same
Available doTERRA Markets
Premium Membership
US Health & Wellness Professionals
US Corporate Health Fair City Directories
Email Template
What happens if I cancel my membership?
$1000 should be added to HFC's Charter Membership's Price
Could $526k in revenue be generated from a $349 HFC Charter Membership?
How to Get the Most Out of Your HFC Charter Membership
Checkout HFC’s Chiropractors Who Are Charter Members and Learn From Them
What's the difference between a basic and premium ad?
How do I update my credit card?
Referral Email Template
Kyle's Story as a Health Fair Exhibitor
Second Chance Email
Manage your Ratings and Reviews
Request a Rating and Review
Follow-up Message
When are they going to start approving vendors for the health fair?
Who is in the health fair?
Am I going to be the exclusive or ONLY vendor of my kind in the health fair?
Cancelation Number - What is this?
How do I follow up?
How do I stop getting so many emails?
How do I cancel my account?
I forgot my password
How do I get into the health fair?
How do I sign up?
Survey - should I do it?
Raffle prize - what should I do with it?
What host like to see from the vendors attending their health fair
Soliciting
Vendor set up time
How many employees will I see?
Wifi and Electricity - Can I get it at the health fair?
Will food be provided at the health fair?
Will I receive a reminder or parking instructions prior to arriving?
What are “Offerings"?
How do I get a good booth photo?
I received a rating or review I feel is unjust or incorrect.
How do I make my vendor profile stand out?
Can we provide flu shots?
I have a question about the companies insurance
Is the health fair still happening?
Do I need to do anything after joining the list?
Am I in the health fair?
What's my status in the health fair?
What's the difference between the free and paid ad options?
How do I join vendor lists for different health fairs?
Can someone please call me?
How is HFC Different for Exhibitors and Vendors?
What's the cost?
I can't login / I forgot my password
How do I create a vendor profile on HFC?

Hosts

An Employee How-to Guide for Using the HFC Virtual App
How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Avoid Picking Duplicate Vendors
How to get started on HFC
"Share HFC" Email Template
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Can I use HFC for multiple office locations?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
Vendors aren't showing up
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
How can I postpone or reschedule my health fair
I need to cancel my health fair
How do I promote my event?
I forgot my password
I can't log in
How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?
What does HFC not provide (like, do you staff my event)?
How Do I Select Vendors / Exhibitors For My Health Fair??
What's expected of me?
How long should I wait to list my health fair?
How do I get my event flyer?
No shows
How do I list my health fair?
How Does HFC Vet Health Fair Vendors & Exhibitors?
Does HFC charge vendors?
Will HFC charge my vendors?
How does HFC make money?
What's the cost to use Health Fair Connections?
Why Should My Health Fair Exhibitors Register via HFC?
How Can I Get More Health Fair Vendors and Exhibitors via HFC?
HFC behind the scenes
Tips for accommodating vendors
Hfc 3chiros

Avoid Picking Duplicate Vendors

Posted on Friday January 27 2017

It's important that when selecting vendors for your health fair, you try to mix it up and have various kinds of services and education - not multiple vendors who represent the same service.Securing too many vendors of the same service typically happens with the chiropractic category.If your company is in a large, populated area, it's quite typical to have multiple chiropractors interested in your health fair. This isn't a bad thing! You can review each profile and select the one that is going to bring the most value to your health fair.Depending on the size of your health fair, it might not...

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Host hfc signup

How to get started on HFC

Posted on Wednesday January 25 2017

HR and benefits pros - welcome to Health Fair Connections! (HFC)This help post is to show you how to create a profile and gain access to your health fair planning dashboard.It's quite easy, so this will not take long :)Step 1: Create Host ProfileYou're going to start at the homepage. No surprise there.Check out this screenshot from the homepage to see where to go (https://app.healthfairconnections.com):Once you click the green, "join for free now," you'll be presented with two options:After you click, "I plan health fairs," you're taken to the final step of creating your profile:Now that yo...

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"Share HFC" Email Template

Posted on Saturday January 21 2017

HR managers and benefits professionals - save your colleagues 40-60 hrs in health fair planning by recommending Health Fair Connections' (HFC)  FREE health fair platform.Here's a template you can use to copy and paste into an email, then send to your connections. Subject:new health fair tool I know you'll likeBody:Hi {First Name},I wanted to let you know about a cool, new health fair tool that you can use for your 2017 health fair. It's free and will save you 40-60 hours of a headache. I've used it and I know you'll love the new, modern health fair experience.Info on Health Fair Connections...

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Second chance email 2

Second Chance Email

Posted on Tuesday January 10 2017

AKA - The Reconsider-me EmailVendors, were you denied from a health fair and don't think the host is getting the full picture, not to mention, missing out on a great vendor? HFC now gives vendors a chance to email the host via HFC's messaging system once vendors have been denied from a health fair. Now, vendors can let the host know why they're missing out and to consider them next year. It is a possibility that vendors can be re-accepted into the health fair. When you're denied from a health fair, you'll get an email like this:Click the link in the email and it will take you to a page wher...

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Review post public reply page

Manage your Ratings and Reviews

Posted on Tuesday January 10 2017

How To Manage And Respond To A Rating And ReviewDidn’t like a rating or review you received?Would you like to respond to rating or review you received and share your side of the story? No problem! HFC allows you to reply publicly to a rating and review you received from a health fair host. The host will not be emailed or notified of your reply, but future hosts will see your side of the story under the review you chose to publically reply to. Just to be clear, as soon as you reply, it will show up underneath the review on your vendor profile for the world to see. To get started, visit the "...

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Request rating and review tab

Request a Rating and Review

Posted on Tuesday January 10 2017

Attention Vendors - we now allow you to request ratings and reviews from the host of the health fair once the event has come and gone!It shows validity when your profile has numerous ratings and reviews, so do you feel more ratings and reviews are needed on your vendor profile? This is how you can make that happen.Or, do you have subpar ratings and would like to get your ratings up? Once again, the "request ratings and reviews" feature is the solution.See below as to where you'll go to request a rating and review on your dashboard:Next, find the health fair you'd like to request a rating an...

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Follow up message link on vendor dashboard

Follow-up Message

Posted on Tuesday January 10 2017

The follow-up message feature allows you to reconnect with the host after their health fair.We find that many vendors have presentations, workshops, lunch 'n' learns, services (1-on-1 nutritional counseling), screenings, etc. that they can offer to corporations outside of the company's health fair.We designed this feature, so vendors have another opportunity to start a relationship with these companies and potentially generate revenue or leads from the connection.You can find the follow-up message feature in two places:-When you click "follow-up" for a health fair, here's how it looks:You'l...

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Missing

Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?

Posted on Thursday December 1 2016

The answer is "no." Health Fair Connections (HFC) will do the manual labor to ensure vendors are driven to your health fair listing.HFC will "scrape" the area around your location to find different types of vendors and spike their interest about your health fair via email campaigns, personal emails, etc..Keep in mind that all vendors have to create an account before gaining full access to your health fair information, as well as before they can join the interested list for your event. This means we vet the vendors before you check them out.Now, we do ask hosts take a few small steps to help...

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Missing

What's the difference between the different types of exhibitor ads inside my list of interested vendors?

Posted on Thursday December 1 2016

As vendors join the interested list for your health fair, you'll be able to view them under the "interested" tab of your "vendors" section.As you might have noticed, certain vendors have better, more lavish listings. These exhibitors have chosen to go with a risk-free, only-pay-if-selected paid ad listings.These exhibitors/vendors want to stand out, provide you extra information, and typically have excellent health fair booths. They pay a small fee to make this happen and are only charged if you select them (making it risk-free). For the basic ads, they're free all the way around until 14 a...

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Can I use HFC for multiple office locations?

Posted on Thursday December 1 2016

Can I use Health Fair Connections for multiple office locations?Yes! HFC makes it super easy to manage multiple office locations, nationwide.HFC has a view outside of the dashboard that lets you keep track of upcoming, past, and draft health fairs:And don't forget, you don't have to manage all these health fairs on your own.You're able to go inside each event dashboard and invite your team members or the onsite contact for each location.You can set the health fairs up, and then hand them off to the person who you want to manage the event. Benefits professionals - this same invite process wo...

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