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Behind the Scenes

HFC behind the scenes


How Do I Deny Health Fair Exhibitors From Participating In My Health Fair?
How Do I Vet Exhibitors Via HFC's Messaging Functionality
Is It A Problem That HFC Doesn’t Have Any Exhibitors Or Vendors In The Area I'm Located?
What's the difference between the different types of exhibitor ads inside my list of interested vendors?
Do the vendors I select in HFC charge me or my organization?
A vendor said he was charged, and charged unjustly.
How Do I Back Out Registered Health Fair Vendors & Exhibitors?
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How Does HFC Vet Health Fair Vendors & Exhibitors?
Why Should My Health Fair Exhibitors Register via HFC?
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Tips for accommodating vendors


Does HFC charge vendors?
Will HFC charge my vendors?
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Getting Started

How long should I wait to list my health fair?


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To dos

What does HFC not provide (like, do you staff my event)?
What's expected of me?

Day of the Health Fair

Vendors aren't showing up
How do I handle the employee raffle?
What materials do I need on the day of the health fair?
What vendor special request arise on the day of the health fair?

Team Members

How Do I Invite My Employee Benefits Broker To My Employee Health & Wellness Fair?
How Do I Invite My Team Members To My Employee Health Fair Dashboard On HFC?


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Cancelation or Postponement

How can I postpone or reschedule my health fair
I need to cancel my health fair

Multiple Locations

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Share HFC

"Share HFC" Email Template

HFC behind the scenes

Posted on Tuesday November 8 2016

HFC's platform and team are working hard in the background to make sure your health fairs are successful, while at the same time, giving you piece of mind. As you know, HFC is a free platform for HR managers and benefit pros - all we ask is that you all respect our resources and commitment to your health fair and don't cancel without warning, as we've devoted many resources and hours to making sure your happy; this is despite HFC not being a 3rd party event planning company, but rather a tech platform. 

HFC's platform does the following in the background once your health fair is approved:

  • Notifies all HFC vendors within a 30 mile radius of your health fair as soon as your health fair is approved and then 48 hrs later (this is the 2nd mass notification message to HFC's vendor base)
  • Once you approve vendors off the interested vendors list, HFC's system will follow up countless times until a vendor completes their booth registration
  • Once a vendor registers, HFC's system will ask all registered vendors to confirm their attendance in the health fair. HFC will send vendors emails 7, 5, and 3 days out from the health fair asking vendors to confirm their attendance. If a vendor still doesn't confirm, HFC will send a text message to vendors asking them to confirm their attendance.

And there's much more, these are just the main things HFC's platform is doing in the background that you're not seeing in the product you're experiencing. 

HFC's team members perform the following task per health fair:

  • Develops and sends out a mass email to prospective vendors in your area to increase the amount of vendors that express interest in your health fair - which means, you'll have more vendors to chose or select from for your health fair. Note - these vendors don't just get in your health fair, you have to approve them and this is the safe system we constructed. 
  • Develops and sends out personal emails to prospective vendors (mainly big names or highly sought after vendors) in your area to increase the amount of vendors that express interest in your health fair - which means, you'll have more vendors to chose or select from (ditto above).
  • Answers customer service questions on behalf of your health fair

For each HFC health fair, especially in areas outside of areas where HFC is saturated in (meaning areas where HFC doesn't have a vendor base in) - HFC could spend over 10 hrs on your health fair. All we ask is that HR managers and benefit professionals be mindful of this and to contact an HFC team member if you need to cancel your health fair.

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