A vendor said he was charged, and charged unjustly.
Posted on Sunday November 13 2016First of all, Health Fair Connections (HFC) doesn't charge vendors to attend your health fair OR for booth spaces at your health fair.
HFC give vendors the ability to show up on your list of interested vendors as a premium ad or a free ad (keyword, ad as it implies they're advertising). In order to pay for a premium ad, a vendor must select that option, then go through 4 steps, then enter their credit card information... So, if a vendor says they don't know why they charged, or was charged a booth space, or was charged to attend your health fair - they're not being honest with you, so be careful here...
A premium ad gives the vendor a substantial leg up in getting selected for heath fairs. Most of the vendors like chiropractors, dentist, life insurance, and others in highly competitive categories chose this option to stand out from the pack, so they're charged for advertising. Make sense? HFC is free for host (HR teams, brokers, and carriers) and over 80% of the vendors in it's ecosystem, so we have to make money to keep the lights on, like the company you work for. Hope this makes sense :-)
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