No show

Reply from vendor:

Hello, We apologize for not being able to make the event, but we did inform you prior to the event happening that we would not be able to make it. I messaged through the HFC message center, but I do not know if you received the cancellation. We had a legitimate issue come up preventing our attendance at the event, but we have never missed an event in the past. Again, we apologize for the confusion, but did make every attempt to contact you the day before the event to let you know the situation.