How do I update my credit card?
Posted on Saturday May 20 2017
Steps:Inside your health fair dashboard, look to the left-hand sidebar and click the "Billing" tabInside the Billing tab, navigate to the "update credit card" button and click itThis button will take you to the Manage Credit Card page where you'll see a button that reads "Manage Credit Card"; click that to update your credit cardDirect Link:https://app.healthfairconnections.com/credit_card If this happens to fail, follow the steps above.Hope this helps!!
How do I stop getting so many emails?
Posted on Sunday November 13 2016
Unfortunately (and we don't like to use the word, unfortunately), the only way to stop receiving emails as of this point is to cancel your Health Fair Connections (HFC) account :(If you would like to do that, contact, support@healthfairconnections.comVersus doing that, I recommend deleting certain emails you deem as not important for the time being, because you could miss out on emails like:Complete your registration Host sent you a messageHealth fair has been canceledWeekly event status emailand moreYou could receive a poor rating and review from the host, because you missed communication....
How do I cancel my account?
Posted on Sunday November 13 2016
Use the contact link at the bottom of this page to let us know you'd like to cancel your account. Health Fair Connections (HFC) is a lean start up that's trying to break through barriers, so it's important to us to know why you're canceling. It would be of great help if you could let us know why you're canceling and your honest feelings about HFC. If you would be so kind to do that, that would be awesome. We promise to not pester you with questions or phone calls after you do, unless you'd like to connect to give us more info.
I forgot my password
Posted on Sunday November 13 2016
Click the forgot password link on the log in page. Here's the direct link to where the forgot password link takes you: https://app.healthfairconnections.com/users/password/newOnce you click "send me reset password instructions", it will send you an email. If you don't see it in your email, make sure you check your SPAM. Once you click the email link, it will take you to a reset your password page, then you'll enter a new password. Once you enter new password, you'll be able to log in.
I can't login / I forgot my password
Posted on Monday November 7 2016
Every now and then, your browser might log you out of HFC, and you might not be able to recall your password to get back in.No worries! It happens.And it's an easy fix.So, if you did forget your password, use this link to get back on track: https://app.healthfairconnections.com/users/password/newOnce you click the link above, it will take you to a page to enter the email address you used to create your vendor profile for HFC. The next step is to click "send me the reset password instructions", and you'll be emailed a link to reset your password.If you'd like to update or change your passwor...
How do I create a vendor profile on HFC?
Posted on Saturday November 5 2016
Before you can gain access to HFC, you need to create a free, vendor profile.Yep, I said free - no strings attached.So, when you arrive at the homepage of HFC's platform (healthfairconnections.com), you'll find there are two ways to sign up:1. Click the large, green "Join For Free Now" button. It will take you to a page with two options, and you will want to select, "I present at health fairs."2. Click, "Become a Vendor" at the top of the homepage. This will take you directly to the vendor signup form.Check out the pic below to see what we're talking about... As mentioned above, the last t...