Vendor Help Center

Second chance email 2

Second Chance Email

Posted on Tuesday January 10 2017

AKA - The Reconsider-me EmailVendors, were you denied from a health fair and don't think the host is getting the full picture, not to mention, missing out on a great vendor? HFC now gives vendors a chance to email the host via HFC's messaging system once vendors have been denied from a health fair. Now, vendors can let the host know why they're missing out and to consider them next year. It is a possibility that vendors can be re-accepted into the health fair. When you're denied from a health fair, you'll get an email like this:Click the link in the email and it will take you to a page wher...

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Review post public reply page

Manage your Ratings and Reviews

Posted on Tuesday January 10 2017

How To Manage And Respond To A Rating And ReviewDidn’t like a rating or review you received?Would you like to respond to rating or review you received and share your side of the story? No problem! HFC allows you to reply publicly to a rating and review you received from a health fair host. The host will not be emailed or notified of your reply, but future hosts will see your side of the story under the review you chose to publically reply to. Just to be clear, as soon as you reply, it will show up underneath the review on your vendor profile for the world to see. To get started, visit the "...

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Request rating and review tab

Request a Rating and Review

Posted on Tuesday January 10 2017

Attention Vendors - we now allow you to request ratings and reviews from the host of the health fair once the event has come and gone!It shows validity when your profile has numerous ratings and reviews, so do you feel more ratings and reviews are needed on your vendor profile? This is how you can make that happen.Or, do you have subpar ratings and would like to get your ratings up? Once again, the "request ratings and reviews" feature is the solution.See below as to where you'll go to request a rating and review on your dashboard:Next, find the health fair you'd like to request a rating an...

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Follow up message link on vendor dashboard

Follow-up Message

Posted on Tuesday January 10 2017

The follow-up message feature allows you to reconnect with the host after their health fair.We find that many vendors have presentations, workshops, lunch 'n' learns, services (1-on-1 nutritional counseling), screenings, etc. that they can offer to corporations outside of the company's health fair.We designed this feature, so vendors have another opportunity to start a relationship with these companies and potentially generate revenue or leads from the connection.You can find the follow-up message feature in two places:-When you click "follow-up" for a health fair, here's how it looks:You'l...

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